Legal

Privacy Policy

Last updated: May 16, 2026

Vetting Japan (operated by Guardian Solutions) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

1. Information We Collect

When you use Vetting Japan, we may collect the following types of information:

• Contact information: Your name, email address, company name, and phone number when you submit inquiries or requests through our contact form.

• Service request details: Information about the individuals or companies you want us to investigate, including names, addresses, and other identifying details necessary to conduct our due diligence services.

• Payment information: Billing details processed securely through our payment providers. We do not store full credit card numbers on our servers.

• Usage data: Anonymous information about how you interact with our website, including pages visited and time spent, collected through standard analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and fulfill our due diligence and vetting services.

• To communicate with you about your requests, deliver reports, and respond to inquiries.

• To process payments and send billing-related communications.

• To improve our website and services based on user feedback and usage patterns.

• To comply with legal obligations and protect our rights.

3. Data Security

We take the security of your information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server environments, and restricted access to personal information.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Client Confidentiality

All client information and investigation targets are treated with strict confidentiality. We do not disclose the identity of clients requesting vetting services to any third parties, including the subjects of our investigations.

Investigation findings are shared only with the requesting client through secure delivery methods. We do not publish, sell, or share investigation results with external parties.

5. Third-Party Services

We may use trusted third-party service providers to assist in delivering our services, including payment processors, email delivery services, and web analytics providers. These providers have access to only the information necessary to perform their functions and are obligated to maintain its confidentiality.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us understand how visitors use our site.

You can choose to disable cookies through your browser settings, though this may affect certain features of our website.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information, subject to legal and contractual obligations.

• Object to or restrict certain processing of your data.

To exercise these rights, please contact us at the email address provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. Investigation reports are retained according to our internal record-keeping policies and applicable legal obligations.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@guardian-solutions.com

Address: 3-24, Minami 7-Jo Nishi 24-Chome, Chuo-ku, Sapporo, Hokkaido, Japan